Welcome to the World of Hyatt Inclusive Collection travel agency program. The program provides retail travel agents with all the information they need to book directly without intermediaries at any of our hotels in Europe. We do everything we can to help travel agents carry out their work more quickly and efficiently.
Agency Access
Access your private area indicating your username and password through the following form:
Have you forgotten your password?
If your agency has not registered yet, apply here.
Unique conditions
12% commission. The cancellation policy and payment method may vary depending on the hotel and rate selected. We also offer you the chance to sign up to a formal sales agreement. Commission will be paid by bank transfer within 60 days after the customer's departure.*
To receive the commission within this period, the travel agency must be registered in Onyx (automated payment system for agencies) using the following link: https://www.onyxcentersource.com/need-assistance/
More information: pmimr-smb.requests.callcenter@hyatt.com
* The benefits of the agency program are not compatible/stackable with the Confidant Rewards program outside the USA, Canada and the United Kingdom.
Personalised service
We provide a specialist Call Centre team to help you find out more about and book our hotels. +44 0800 021 16 28
24-hour booking availability
We offer all the tools you need to make your online bookings quickly and easily.
Best price guarantee
We offer you the guaranteed best online price in all our hotels. If you find a better price on our website without having registered, please contact us for review: pmimr-smb.requests.callcenter@hyatt.com